Children
We welcome children aged 12 and over in our shared sessions, provided guests aged 12–17 are accompanied by an adult.
For younger children, you are welcome to book a private session. Children of any age are permitted in private sessions and are counted as one person each. Please note that their safety is your responsibility as we do not have lifeguards on duty. We also advise that children do not stay in the sauna for long periods, however, there is a cool room available where they can play.
Privacy
We respect that sauna can be a personal and mindful experience.
Private bookings can reasonably expect privacy within their sauna and warm room.
However, we can’t guarantee total privacy due to the glass, the open lakeside setting, and some visibility from the wharf.
Guests must remain in appropriate swimwear at all times.
We ask the guest don't film others in shared sessions without their explicit permission.
Food & Drink
Only water is allowed on the pontoon during your session.
No food or other drinks may be brought onto the sauna platform.
If you’d like to eat before or after, there are picnic tables on St Omer Wharf and plenty of nearby cafés and restaurants in central Queenstown.
Alcohol
Alcohol, saunas and swimming do not mix.
Please arrive sober and save any drinking for after your session (and off the pontoon).
For safety reasons, Watershed may refuse access to anyone who appears intoxicated.
Pets
Pets are not permitted on the pontoon.
Our staff are unable to mind animals on shore while you are in session.
Rules
Always sit on your towel inside the sauna benches, not directly on the timber.
No diving is allowed at any time.
Use the ladders provided for entering and exiting the plunge pools. Alternately, you may step into the lake off the bottom timber step of each plunge pool.
No running, jumping, yelling or unsafe / disruptive behaviour on the pontoon.
As we are a floating structure always use care when moving about, walk carefully and use the grab rails and balustrades provided.
Watershed is an alcohol-free experience during sauna sessions.
If you are pregnant, have heart issues or other significant health conditions, please consult your doctor before using saunas or cold plunges.